Terms & Conditions

Terms & Conditions

Terms & Conditions

We Gotcha Printing and Design, LLC

Welcome to We Gotcha Printing and Design . These Terms & Conditions (“Terms”) govern your use of our website, products, services, and any transactions with We Gotcha Printing and Design, LLC (“Company,” “we,” “our,” or “us”).

By accessing our website or purchasing our services, you agree to be bound by these Terms & Conditions.

1. Services

We Gotcha Printing and Design provides custom printing, graphic design, branding, apparel printing, promotional products, event materials, and related creative services.

All services are subject to availability and acceptance by the Company.

2. Quotes & Pricing

  • All quotes are valid for 30 days unless otherwise stated.
  • Prices are subject to change without notice.
  • Additional charges may apply for revisions, rush orders, specialty materials, or custom requests.
  • Final pricing may vary depending on artwork quality, production requirements, quantity changes, or requested modifications.

3. Payments

  • Full or partial payment may be required before production begins.
  • Orders will not enter production until payment and artwork approvals are received.
  • Accepted payment methods may include credit/debit cards, checks, Zelle, and cash.
  • Any unpaid balances may delay delivery or completion of services.

4. Design Proofs & Customer Approval

Customers are responsible for reviewing and approving all proofs before production.

By approving a design proof, you acknowledge that:
  • Spelling, grammar, dimensions, layout, colors, and contact information have been reviewed
  • The design is approved for production
  • We Gotcha Printing and Design, LLC is not responsible for errors approved by the customer
Once final approval is given, refunds or reprints will not be provided for customer-approved errors.

5. Artwork & Intellectual Property

By submitting artwork, logos, designs, text, or graphics, you represent that:

  • You own the rights to the submitted materials or have authorization to use them
  • The materials do not infringe upon copyrights, trademarks, or intellectual property rights
You agree to indemnify and hold harmless We Gotcha Printing and Design, LLC from any claims resulting from unauthorized artwork submissions.
Unless otherwise agreed in writing:
  • We Gotcha Printing and Design, LLC retains the right to display completed work for portfolio, advertising, website, and social media purposes
  • Custom designs created by our team remain the intellectual property of We Gotcha Printing and Design, LLC until paid in full

6. Production & Turnaround Times

Estimated turnaround times are provided as a guideline only and are not guaranteed unless confirmed in writing.

Production timelines may be affected by:
  • Delayed approvals
  • Incomplete artwork submissions
  • Supply shortages
  • Shipping delays
  • Equipment or technical issues
  • Holidays or unforeseen circumstances
We are not liable for delays beyond our reasonable control.

7. Shipping & Delivery

  • Customers are responsible for providing accurate shipping information.
  • We are not responsible for delays caused by shipping carriers

8. Refunds & Cancellations

Because many products are custom-made:

  • Deposits and design fees may be non-refundable
  • Orders already in production cannot be canceled
  • Refunds or reprints are handled on a case-by-case basis
Claims regarding damaged or defective items must be reported within 3 business days of delivery.

9. Color Variations

Printed colors may vary slightly from digital proofs, screens, or previous orders due to:

  • Monitor settings
  • Printing processes
  • Material differences
  • Ink variations
Minor color differences are considered acceptable within industry standards.

10. Limitation of Liability

To the maximum extent permitted by law, We Gotcha Printing and Design, LLC shall not be liable for:

  • Indirect or consequential damages
  • Lost profits or business opportunities
  • Delays or production interruptions
  • Customer-submitted content errors
Our total liability shall not exceed the amount paid for the specific order or service.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Upload harmful or malicious content
  • Attempt unauthorized access to our systems
  • Copy or reproduce website content without permission
We reserve the right to restrict access or terminate services for violations of these Terms.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

15. Contact Information

We Gotcha Printing and Design, LLC

info@wegotchausa.com
Cici@wegotchausa.com
Larry@wegotchausa.com

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